Return Policy

RETURNS/EXCHANGE POLICY
Item needs to be returned within 14 days in order to receive an exchange only. The product returned to us must be in its original condition. This includes all tags still being attached and any packaging to be returned with the item. If a return is received without tags or packaging, or if we have any reason to believe the item has been used, we will be unable to accept the item and will return it to you. In the case of refunds, we will credit you via the card you originally used, minus the postage costs, and will do this as quickly as possible. This will usually be within 7 working days(please note it may take longer than this to show on your statement).

Return Address
Maxi Hawaiian Jewelry
2250 Kalakaua Ave #109
Honolulu, Hawaii 96815
U.S.A
Tel: 1-808-924-9389
Email: info.maxihawaii@gmail.com

RETURNS/EXCHANGE POLICY ON SALE ITEMS
The same as above, but the items must be returned within 10 days.

RETURNS/EXCHANGE POLICY ON SPECIAL ORDERS AND PERSONALIZED ITEMS
Items that are special ordered and personalized does not qualify for return/exchange. Those items includes but not limited to orders with personalized/customized initial, name and message engravings.